AI Customer Support Software

Instant answers with a human safety net

Deflect repetitive questions with grounded, cited replies. Escalate edge cases to your team with full conversation context.

Our team will help you get started.

Bring your team and AI together.

24/7 coverage from your own docs. Cited answers customers can trust. Seamless handoff to agents. Inbox for review and coaching.

Grounded deflection

Resolve common questions without opening a ticket.

Smart escalation

Low-confidence turns route to humans automatically.

Continuous improvement

Review transcripts and refine knowledge over time.

Built to work together.

Knowledge Base

Give your agents a shared foundation of useful information. Organize sources, manage content, and keep the answers grounded in your business.

AI Actions

Connect your agent to configured tools and business services. Help it look up information and carry out the next step in a customer request.

Copilot

Work with Copilot as you build your agent. Describe what you need, review its suggestions, and keep your team in control of the result.

Better customer experiences
start with your team.