ChatropicWhat's the status of my order?
Here's your order status:
Out for deliveryArriving Sunday
API
Action catalog
Define when each action runs with natural-language descriptions.
AI actions
Let your agent do work, not just answer questions
Configure API calls, data table queries, and multi-step chains. The agent picks the right action from your catalog on every turn.
Problem
Chatbots talk. They don't resolve.
Customers ask for order status, refunds, and account changes, then hit a wall when the bot can only send links. Without connected actions, support volume never drops.
Dead-end replies
The agent answers in text but can't look up records or trigger workflows.
Manual follow-up
Agents still copy order numbers into other systems after every chat.
Disconnected tools
APIs and internal systems sit outside the conversation loop.
No real resolution
Tickets close only after a human does the work the bot should have handled.
Solution
Actions that complete the job
Define API calls, data lookups, and chained workflows. The agent picks the right action and returns structured results, not just paragraphs.
Action catalog
Define when each action runs with natural-language descriptions.
Response mapping
Map API JSON to widget fields with configurable JSONPath.
On-success chains
Trigger follow-up actions automatically after a successful call.
How it works01 02 03 04
Launch ai actions in hours
REST and MCP tool integrations
REST and MCP tool integrations
Chained workflows with response mapping
Chained workflows with response mapping
Input widgets that collect structured data
Input widgets that collect structured data
Output widgets that render rich results
Output widgets that render rich results