A complete system for
human and AI
customer service

Chatropic brings your AI agents, knowledge, and human team together. Every conversation improves the next one, enabling better experiences for every customer.

✓ 14 day free trial. No credit card required.

A complete solution for AI
and human agents

AI and your team, built together, so you have full visibility across your entire operation and can collaborate seamlessly to deliver perfect customer experiences.

AI-powered agent workspace

With an omnichannel inbox, AI assistance, and real-time customer context, your human team has everything they need to onboard faster, work more efficiently, and deliver better customer experiences.

Learn more

How it works

The retrieval engine behind every answer.

Connect your content and Chatropic retrieves, grounds and cites every reply. Then, review weak answers and improve your knowledge, so your agent gets sharper with every conversation.

Retrieve

Hybrid semantic + keyword search finds the right passage, even when phrasing is off.

Ground

Yes, you can return the items within 30 days of purchase.

1 Source2 Source

Not sure? Handing off to a human.

Answers from your knowledge, cites the source, and hands off when unsure.

Improve

Suggested fix

Add the return window to your returns policy.

Review weak answers and turn content gaps into better knowledge for the next reply.

Illustrative workflow

A seamless experience for customers and agents

One customer record and one conversation, so handoffs have full context and every customer gets a consistent, seamless experience.

Learn more

Understand AI agent performance

Track AI resolutions, chat volume, customer satisfaction, and transfers in your reporting dashboard.

Learn more

A self-improving system

Connect your knowledge, investigate unanswered questions, and improve the sources your agents use. Everything your team learns can make the next answer better.

Learn more

CHATROPIC AI AGENT

A world-class
AI Agent

Put your knowledge to work with an AI agent that answers questions, takes action, and knows when to bring in your team.

Explore AI Agent

A fully-featured
AI-powered helpdesk

Everything your team needs to resolve queries faster, deliver personalized service, engage proactively, and continuously improve your customer experience.

Resolve queries faster

Monitor and improve
every interaction

Chatropic helpdeskAI Agent

Works with the tools
you already use

Connect Chatropic to the tools you already use, like Slack, Shopify, and GitHub, so your team has full context in one workspace. Bring customer data and actions together, giving your agents the context to deliver accurate, personalized responses.