Copilot

A helping hand for the work behind every answer.

Work with Copilot as you build your agent. Describe what you need, review its suggestions, and keep your team in control of the result.

Our team will help you get started.

Build with a little more guidance.

Use a conversation to work through your agent setup, then review the details in your workspace.

Describe the goal

Tell Copilot what you want your agent to help with and the workflow you have in mind.

Work through the details

Use follow-up questions and suggested changes to refine the setup.

Review before moving on

Inspect generated results and test the agent’s behavior in the playground.

Built to work together.

Knowledge Base

Give your agents a shared foundation of useful information. Organize sources, manage content, and keep the answers grounded in your business.

AI Actions

Connect your agent to configured tools and business services. Help it look up information and carry out the next step in a customer request.

Reporting

Bring agent performance into view. Review conversations, resolutions, customer satisfaction, and handoffs so your team can decide where to improve.

Better customer experiences
start with your team.