Knowledge base

Train your agent on everything you already have

Upload files, paste URLs, crawl sites, and sync data tables. Chatropic indexes your content and cites sources on every reply.

Problem

Your docs exist. Your agent can't find them.

Support teams maintain help centers, policies, and internal docs, but chatbots still guess, contradict your content, or send customers hunting for answers. Without grounded retrieval, every reply is a liability.

Scattered sources

Content lives across PDFs, wikis, and sites with no single searchable layer.

Stale answers

Manual retraining can't keep up when policies and products change weekly.

No accountability

Agents reply without showing which document they used, so teams can't trust or audit them.

Repeat escalations

Simple questions become tickets because the bot couldn't cite the right passage.

Solution

One knowledge layer, cited on every reply

Ingest every source once. Chatropic indexes, refreshes, and grounds answers with citations your team and customers can verify.

Multi-source ingestion

Combine docs, help centers, and APIs into one searchable knowledge layer.

Automatic indexing

Content is chunked, embedded, and kept fresh without manual tagging.

Citation-first answers

Every response links back to the passages your agent relied on.

How it works

Train your agent on everything you already have

Multi-source ingestion

Automatic indexing

Your docs exist. Your agent can't find them.

Scattered sources

Stale answers

No accountability

Repeat escalations

One knowledge layer, cited on every reply

Multi-source ingestion

Automatic indexing

Citation-first answers

Launch knowledge base in hours

PDF, DOCX, TXT, and markdown uploads

Website crawl with scheduled refresh

Live data tables for structured lookups

Source citations on every grounded answer