Ecommerce Customer Support

Let customers self-serve on status and updates

Connect your order and account APIs so users check status, tracking, and billing without waiting on support.

Our team will help you get started.

Bring your team and AI together.

Secure lookups via your APIs. Structured input widgets for IDs. Rich output cards for order details. Authenticated flows when required.

API-backed lookups

Query live systems, not static FAQ content.

Structured collection

Gather order numbers and emails with input widgets.

Branded results

Render status cards that match your product UI.

Built to work together.

Knowledge Base

Give your agents a shared foundation of useful information. Organize sources, manage content, and keep the answers grounded in your business.

AI Actions

Connect your agent to configured tools and business services. Help it look up information and carry out the next step in a customer request.

Copilot

Work with Copilot as you build your agent. Describe what you need, review its suggestions, and keep your team in control of the result.

Better customer experiences
start with your team.