Agent Testing

Try the conversation before your customers do.

Put your agent through the questions and tasks it needs to handle. Inspect its responses and activity, then refine the setup with what you learn.

Our team will help you get started.

A place to ask, inspect, and improve.

Keep testing close to the builder so changes are easier to understand before they reach customers.

Try realistic questions

Use the playground to ask the questions your customers bring to your team.

See how the agent responds

Review the conversation alongside the run configuration and agent activity.

Refine and try again

Adjust knowledge, instructions, or tools, then test the interaction again.

Built to work together.

Knowledge Base

Give your agents a shared foundation of useful information. Organize sources, manage content, and keep the answers grounded in your business.

AI Actions

Connect your agent to configured tools and business services. Help it look up information and carry out the next step in a customer request.

Copilot

Work with Copilot as you build your agent. Describe what you need, review its suggestions, and keep your team in control of the result.

Better customer experiences
start with your team.