Chatropic AI

Build an AI agent that knows how your business works.

Bring your knowledge, instructions, and tools together in the Chatropic builder. Design how your agent responds, what it can do, and when it should ask for help.

Our team will help you get started.

From your process to a working agent.

Build the pieces of your customer experience in one workspace, then test them in a conversation before publishing.

Give your agent a clear role

Set its instructions, response style, and boundaries. Define how it should answer, what evidence it needs, and when a request needs a human.

Bring specialists together

Create specialist agents for different customer needs. Give each one its own instructions, procedures, and tools, coordinated by your Super Agent.

Turn business processes into procedures

Build reusable skills with routing triggers and steps your agent can follow. Keep procedures organized and enable the ones your team is ready to use.

KNOWLEDGE + TOOLS

Give your agent the context
and tools to help.

Build answers on knowledge you trust.

Bring articles, documents, and website content into one knowledge base. Monitor indexing and connect the right sources to each agent so its answers stay grounded in your business.

Explore knowledge base

Connect the tools your agents need.

Add MCP servers, discover their tools, and control which specialists can use them. Give your agents access to business systems so they can look up information and take the next step.

Explore AI actions

YOUR AGENT, YOUR SETUP

Build your way.
Refine every detail.

Choose the model for the job

Configure model settings and specialist overrides to suit each agent’s role. Refine the setup as you test how it handles your customer conversations.

Build with forms or YAML

Use the builder’s structured controls or edit a specialist, its procedures, prompts, and knowledge bindings together in YAML.

TEST + IMPROVE

Know where your agent can do better.

Evaluate conversation quality, inspect the evidence behind a score, and compare runs after changing your setup. Use personas and customer scenarios to find the answers that need attention before refining your agent.

Explore agent testing

READY FOR CUSTOMERS

Publish with control.

Save your draft, review changes against the live version, and choose which saved changes to publish. Keep track of past versions in release history.

Built to work together.

Knowledge Base

Give your agents a shared foundation of useful information. Organize sources, manage content, and keep the answers grounded in your business.

AI Actions

Connect your agent to configured tools and business services. Help it look up information and carry out the next step in a customer request.

Copilot

Work with Copilot as you build your agent. Describe what you need, review its suggestions, and keep your team in control of the result.

Better customer experiences
start with your team.