Allowed and blocked topic lists
Product
Topic controls, PII redaction, rate limits, and blocked phrases protect your brand and your users without slowing down deployment.
Steer conversations back on track or decline off-topic requests.
Redact sensitive fields before they hit your observability stack.
Route low-confidence turns to humans with context preserved.
Ship guardrails with the full Chatropic platform — configured, tested, and ready to embed.
Allowed and blocked topic lists
Automatic PII redaction in logs
Per-session and global rate limits
Confidence-based handoff triggers