Chatropic
Guardrails

Keep your agent safe at scale

Topic controls, PII redaction, rate limits, and blocked phrases protect your brand and your users without slowing down deployment.

Problem

AI at scale without guardrails is a brand risk.

Off-topic replies, leaked PII, and unbounded sessions create compliance and trust problems fast. Teams delay launch because they can't control what the agent says or stores.

Topic drift

Agents wander into areas outside your policies or product scope.

Privacy exposure

Sensitive data ends up in logs and transcripts without redaction.

Abuse and overload

No rate limits means spam sessions and runaway API costs.

Risky handoffs

Low-confidence turns reach customers instead of your team.

Solution

Control without slowing launch

Set topic boundaries, redact PII, limit sessions, and escalate on confidence so your agent stays on policy at scale.

Topic boundaries

Steer conversations back on track or decline off-topic requests.

Privacy controls

Redact sensitive fields before they hit your observability stack.

Escalation rules

Route low-confidence turns to humans with context preserved.

How it works

Launch guardrails in hours

01

Allowed and blocked topic lists

Allowed and blocked topic lists

02

Automatic PII redaction in logs

Automatic PII redaction in logs

03

Per-session and global rate limits

Per-session and global rate limits

04

Confidence-based handoff triggers

Confidence-based handoff triggers