Observability

See exactly how your agent thinks

Review every turn, trace tool calls, inspect cited sources, and track quality metrics in one place.

Problem

You can't improve what you can't see.

When agents go live without traces, teams discover bad answers from angry customers, not from dashboards. Without turn-level visibility, coaching and quality gains are guesswork.

Black-box replies

No way to see which tools ran or which sources were cited.

Silent failures

Wrong answers pile up before anyone notices a pattern.

Hard to coach

Reviewing conversations means scrolling transcripts without structure.

Unknown quality

Volume metrics don't tell you if resolution is actually improving.

Solution

Full visibility on every turn

Trace plans, tool calls, and cited sources. Review escalations in one inbox and tighten your agent with evidence, not anecdotes.

Turn-level traces

Follow the plan → tool → respond pipeline for any message.

Source drill-down

Open the exact passages that grounded each answer.

Team inbox

Review flagged or escalated conversations with full context.

How it works

See exactly how your agent thinks

Turn-level traces

Source drill-down

You can't improve what you can't see.

Black-box replies

Silent failures

Hard to coach

Unknown quality

Full visibility on every turn

Turn-level traces

Source drill-down

Team inbox

Launch observability in hours

Full conversation transcripts

Tool and action traces per turn

Cited source inspection

Quality and volume metrics