ChatropicPlatform
Products
Everything you need to build an AI customer support agent
Explore Chatropic's AI customer support platform, including grounded knowledge, automated actions, guardrails, observability, integrations, and deployment tools.
Platform
Product tour
Follow the full Chatropic workflow: grounded understanding, secure actions, proactive updates, and seamless human takeover when it matters.Explore Product tourUpdates
What's new
Explore recent improvements across agent quality, connected actions, deployment, observability, and customer experience.Explore What's newPlatform
Customer Support Integrations & API
Use secure APIs and configurable actions to bring customer data, business workflows, and support tools into every Chatropic conversation.Explore Customer Support Integrations & APIProduct
AI Customer Support Knowledge Base
Upload files, paste URLs, crawl sites, and sync data tables. Chatropic indexes your content and cites sources on every reply.Explore AI Customer Support Knowledge BaseProduct
AI Customer Service Automation
Configure API calls, data table queries, and multi-step chains. The agent picks the right action from your catalog on every turn.Explore AI Customer Service AutomationProduct
Setup Copilot
Create actions, widgets, and data tables by chatting with Copilot. No boilerplate. Just describe the workflow you want.Explore Setup CopilotProduct
Observability
Review every turn, trace tool calls, inspect cited sources, and track quality metrics in one place.Explore ObservabilityProduct
Guardrails
Topic controls, PII redaction, rate limits, and blocked phrases protect your brand and your users without slowing down deployment.Explore GuardrailsProduct