ChatropicUse the trial to answer a practical question: can Chatropic handle one important workflow well enough for your team to operate it confidently?
The schedule below is a suggested evaluation for the configured 14-day trial. It is not a guarantee that every integration can be launched in that time. Adjust the workflow scope to the content and technical access you have ready.
Days 1–2: define the work
Choose one request type and name its owner. Prepare the approved content, write representative questions, and record the expected answer or escalation for each one.
Agree on the quality threshold before seeing the results. Include identity boundaries and sensitive cases where relevant, so that a successful ordinary answer does not conceal a critical failure.
Days 3–5: build and test ordinary requests
Configure the agent in Sandbox, add the knowledge it needs, and test the normal path in Playground. Try different wording and inspect the source behind the answer.
Classify each result as correct, needs revision, or should escalate. Record the reason. Fix conflicting knowledge or unclear instructions, then repeat the same scenario to confirm the improvement.
Days 6–8: test the difficult cases
Try missing information, an unavailable record, an unauthorized request, and a failed tool where relevant. Check that the agent asks for clarification or follows the handoff policy rather than filling the gap with a confident guess.
For an update operation, verify eligibility and required confirmation. Do not proceed with a sensitive workflow if the customer identity or permission boundary fails.
Days 9–11: test the customer channel
Validate the saved draft, resolve blocking errors, and release the reviewed behavior. Test the supported deployment channel with fictional records.
Include a human handoff and response. Check what the customer sees while waiting and whether your team has enough context to continue. A Playground test alone cannot establish this end-to-end experience.
Days 12–14: review and decide
Review answer quality, appropriate escalation, integration reliability, usage, and the human effort required to operate the workflow. Compare the observed needs with the plan’s seat and workspace allowances.
Write a decision: proceed with the selected workflow, revise and retest, or stop because an essential requirement is not met. Keep the remaining gaps visible rather than treating a persuasive demonstration as production evidence.
Keep an evaluation record
| Test | Expected outcome | Observed result | Correct / revise / escalate | Owner and next action |
|---|---|---|---|---|
| Ordinary request | ||||
| Missing information | ||||
| Failed lookup | ||||
| Human handoff |